ADD-ON | Stainless Steel Ball Chain | 24" Necklace | Replacement or Extra Chain for the Communication Necklaces

Shipping from United States

Processing time

1-4 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

This is our privacy policy for complying with the European General Data Protection Regulation (GDPR). This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

We take the privacy of our customers very seriously and do not store data on our customers outside of what the etsy website itself stores, aside from photos we take of the packages we send out to use as shipping confirmation in the case of delivery or mail problems. We do not share information with any third parties, and will not use your contact information for marketing or advertising at any time.

If you would ever like your package shipped to you more discreetly, just showing "Etsy" instead of our shop name in the delivery address, send us a message! We can do that.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, shipping address, information on the type of payment used, and the details of the product that you’re ordering.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

-As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
-If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
-As necessary for compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Respecting our customers' privacy is very important to us. We share your personal information for very limited reasons and in limited circumstances, as follows:

-Etsy. We share information with Etsy as necessary to provide our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. We engage certain trusted third parties such as the United States Postal Service to perform functions and provide services to my shop, such as delivery. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
-We will never use your information to send you marketing materials or spam mail.

Data Retention

We retain your personal information only for as long as necessary to provide you with services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce agreements.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
-Object. You can object to our processing of some of your information based on our legitimate interests. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

If you have any questions or concerns, you may contact us at spacerobotstudio@gmail.com.

If you wish to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance.