The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
If you see a pronoun that we are missing, please send us a message and we will try to add it! It may take time for us to get around to making the new charms, but we are always looking to add more pronouns options.
Unfortunately we don't have the time or spoons to make custom necklaces or charms right now. Please check out what we have available in the shop!
There is one exception - If you'd like a communication necklace with a combination of different charms that we already have in our shop, and those charms are of the same shape, send us a message! For example: A necklace with 3 of the battery charms, and 1 pronoun charm. We can do this! We can fit up to 4 charms per communication necklace.
Yes! We firmly believe that communication tools should be available to anyone who finds them useful, no matter their neurotype.
If a communication necklace would be useful or fun for you, and you want to get it, go ahead! It is not appropriation.